Oxford Reopening FAQs

Frequently Asked Questions

As part of our phased reopening approach, we have made some changes to our standard operating practices. These changes will include required reservations for all areas of the club, modified hours, check-in process, class schedules, and more. Oxford Athletic Club is using a systematic approach that has been approved by the U.S. Surgeon General. We want to thank our members in advance for extending kindness and courtesy to each other and to staff members who are working hard to keep the Club safe and clean.

CLEANING

Through research, CDC guidelines and industry best practices, we have formulated extensive cleaning and sanitizing procedures, including the introduction of EPA registered disinfectants proven to eliminate COVID-19 on surfaces.

Increased Frequency

Modified club hours to allow for additional cleaning and disinfecting of high-touch surfaces throughout the club. This includes a complete closure of the facility between 1PM – 1:30PM daily during our Phase I plan for reopening the club.

Sanitizing Stations

Hand and equipment sanitizing stations will be readily available throughout the club.

Reinforced Protocols

Constant reinforcement of front-of-the-house and back-of-the-house sanitation procedures.

Overnight Cleaning

Consulted with contracted cleaning company to ensure effective overnight cleaning products and procedures.

OPERATIONS

We will carefully open with a phased approach to ensure confidence and peace of mind for members and our team. The following procedures and operational protocols are in place during Phase 1 of our reopening plan beginning Friday, June 5, 2020.

In addition to the cleaning throughout the day and during our closed hours, we have chosen to outsource a weekly professional cleaning service supplied by a local organization for additional safety coverage.

Modified Hours

Monday - Friday
Saturday - Sunday

*The club will be closed to the public for a thorough deep cleaning daily from 1PM – 1:30PM.

Hours of Kid Zone, Outdoor Pool Area, and Café may vary and may be subject to change.

RESERVATIONS

During Phase I of reopening Oxford Athletic Club we are requiring all members to reserve their time in specific areas of the Club through your Membership Portal. This can be done by logging in and selecting your day and time preferences. Reservations are not required for general use of the Fitness Floor area which include the cardio and free weight equipment. 

Booking Indoor & Outdoor Pool Areas

To book an Indoor or Outdoor Pool Reservation log into your account through the Membership Portal. Once you have successfully logged in, please click on the Group Exercise icon and choose the day and time session you would like to attend, then click on enroll in the time block you want to book. 

The Indoor Pool will be for lap swim only. No group classes at this time. The Outdoor Pool is available for lap swim and open swim. 

For Outdoor Pool reservations, please check-in through the gated outdoor turf area. For Indoor Pool reservations, please enter through the front/main entrance of the Club.

When making a reservation you must enroll all family Members that will be joining you at the outdoor pool, you can do so by checking the box next to their names, then click on register.  Reservation times during Phase I will be limited to 2 Hours. Members 12 years of age and older will be required to wear a wristband that coordinates with your time session in order to aid our staff in fairly monitoring time limitations in Phase I of our reopening. 

Please note that you can only book 24 hours in advance, and up to one hour prior to the session if space is available. If you cancel within 4 hours there will be a $10 charge. 

Membership verification will be required at time of check in.  If you have trouble logging into your account, please follow the log in steps on the website or contact us at 724-933-1911.

Booking Group Fitness Classes

To enroll in a Group Fitness Exercise Class, please visit the Group Fitness Class Schedule on our Website. Select the day, time, and class that you would like to book and click Reserve. You will then enter your First Name, Last Name, and Email Address, then click Reserve again to confirm your reservation. An email confirmation will be sent to you. Please keep this handy for when you check-in to the club for your class.

Please note that you can only book 24 hours in advance, and up to one hour prior to the session if space is available. If you cancel within 4 hours there will be a $10 charge. 

Membership verification will be required at time of check in.  If you have trouble logging into your account, please follow the log in steps on the website or contact us at 724-933-1911.

Booking Squash Courts or Tennis Courts

To book a Tennis or Squash Court Reservation log into your account through the Membership Portal. Once you have successfully logged in, please click on the Group Exercise icon and choose the day and time session you would like to attend, then click on enroll in the time block you want to book. 

Please note that you can only book 24 hours in advance, and up to one hour prior to the session if space is available. If you cancel within 4 hours there will be a $10 charge. 

Membership verification will be required at time of check in.  If you have trouble logging into your account, please follow the log in steps on the website or contact us at 724-933-1911.

*Racquetball Courts are not available in Phase I of our reopening plan. 

Booking Childcare

To book a Kid Zone Reservation for children ages 3 and up log into your account through the Membership Portal. Once you have successfully logged in, please click on the Group Exercise icon and choose the day and time session you would like to attend, then click on enroll in the time block you want to book. 

Please note that you can only book 24 hours in advance, and up to one hour prior to the session if space is available. If you cancel within 4 hours there will be a $10 charge. 

Membership verification will be required at time of check in.  If you have trouble logging into your account, please follow the log in steps on the website or contact us at 724-933-1911.

*For additional rules and restrictions for the Kid Zone & Youth Activity Zone Areas please see our "In The Club" section below.

Booking Golf Lessons

Our Golf Simulator Lounge is available for private one-on-one lessons during Phase I of our reopening plan. To make your reservation please email our golf professional at mvsgolf@oxfordathleticclub.com today to learn more. 

Groups, parties, and leagues are prohibited in this area during Phase I or reopening. 

Membership verification will be required at time of check in.  If you have trouble logging into your account, please follow the log in steps on the website or contact us at 724-933-1911.

GENERAL

All customers are encouraged to follow the guidance of the CDC.

Towel Service

Towel service will be temporarily unavailable. All members are to bring their own towel for workout and/or shower.

Water Bottles

Members are to bring their own pre-filled water bottle. Drinking fountains will be available for the refillable stations, but not for use of the shared mouth spout function. 

Employee Precautions

All team members, with the exception of Group Fitness Instructors teaching class, will be required to wear protective face coverings.

Guests / Non-Members

Guest/Non-Members will not be permitted in the club during Phase 1 of our reopening plan.

Protective Face Coverings

Members are encouraged, but not required to wear protective face coverings in common areas or during exercise.

Social Distancing Guidelines

Follow 6’ social distancing guidelines. Do not congregate.

Hand Washing

Wash hands frequently with soap and water for at least 20 seconds or use hand sanitizer provided throughout facility.

Not Feeling Well

Stay home when you are sick.

  • Check-In
    • Please have your Member I.D. ready to scan at the check-in stations.
    • Please have your reservation confirmation readily available. All members must reserve their timed sessions prior to arriving at the club.
    • Reservations may be made 24-hours in advance.
    • A temperature check for all members will be done with Touchless Thermometers.
    • Anyone with a temperature of 100.4 F or higher will not be allowed access to the facility. 
    • Social distancing markers will be available to guide the check-in process.
    • Hand sanitizing stations will be available.
  • Common Areas
    • Outdoor Pool – A host(ess) will escort you to your assigned seating area to ensure social distancing practices are upheld. Please do not move seats. If you have concerns or requests, please address this with your host(ess) prior to being seated.
    • Casual seating will be removed or spread out to allow for proper social distancing.
    • Additional hand sanitizing stations will be located throughout the building.
    • Please refrain from congregating in hallways or small rooms as this impedes our ability to safely distance our members.

IN THE CLUB

In addition to our extensive cleaning efforts including the use of EPA-registered, virus-killing disinfectants, the following procedures and operational protocols are in place during Phase I of our reopening plan beginning Friday, June 5, 2020.

Locker Rooms
  • To practice social distancing, only 50% of upper lockers will be available.
  • Every other shower will be available.
  • Frequent sanitization of shared surfaces using EPA- registered, virus-killing disinfectants.
  • Temporarily Unavailable: Towel Service, Sauna, Steam Room, Hair Dryers, Lotion & Personal Care Products
Fitness Floor
  • Limited strength and cardio machines available to increase space for social distancing.
  • Limited fitness equipment accessories available to ensure more frequent cleaning of available equipment. I.E. Fitness Mats, Bands, Foam Rollers, Attachments, etc.
  • Enhanced cleaning protocols with EPA-registered, virus-killing disinfectants.
  • Several fitness wipes stations throughout the space to help encourage cleaning of equipment before and after use.
  • Functional training area will be available for personal workouts and training sessions. No group fitness classes will utilize the area in Phase 1.
  • Temporarily Unavailable: Towel Service
Group Fitness
  • Limited class programming and modified schedules offered.
  • All Classes will be 45 minutes in length.
  • 50% class capacity restrictions to reduce number of participants in studios.
  • Equipment, when applicable, will be pre-staged for participants prior to class.
  • Designated participant spots to allow for social distancing. 6+ ft between participants in all directions.
  • Advanced reservations required for studio offerings through our website. CLICK HERE to reserve your class!
  • Classes will be spaced 30 minutes apart to allow for instructors to sanitize equipment with an EPA-registered, virus-killing disinfectant.
  • Congregating outside or inside studio before or after class is not allowed.
  • Only large group fitness studios will be used. Gym floors may be used to hold classes if appropriate.
  • Functional training area will not be used for group fitness classes.
  • Temporarily Unavailable: Yoga Blocks, Yoga Mats, Fitness Mats, Towel Service
Kid Zone / Childcare
  • Childcare reservations during Phase I of reopening are limited to 90 minutes.
  • Reservations are required to use the Kid Zone services. Not all services are available during Phase I of reopening.
  • Children 3 years of age and up will need a reservation to utilize the Kid Zone or Youth Activity Zone and must be signed in and out by the SAME member 18 years of age or older.
  • Kids ages 6 to 13 will NOT be permitted to sign themselves in and out. 
  • The Kid Zone will NOT be accepting children 6 weeks to 3 years. Our facility cannot guarantee the same group of infants will be together during the course of a week as recommended by the CDC and State Government during this phase of reopening. We appreciate your understanding. 
  • Kids will be required to wear masks and practice social distancing while playing.
  • Kids will be encouraged/permitted to interact with others but must practice social distancing. 
  • Staff will not be changing diapers or assisting children in the restroom to prevent possible exposure. 
  • Parents will be asked to line up on the marked areas outside of the Kid Zone for pick-up and drop-off. 
  • Kids will be required to sanitize or wash their hands when they enter the Kid Zone or Youth Activity Zone, throughout their stay, and before they leave.
  • Parents will be contacted to pick up children who are unable to follow the rules, are disrespectful, refuse to wear a face mask, or are unable to practice social distancing. 
  • Alternate pick-ups will be prohibited until further notice. Children must be signed out by the same member that signed them into Kid Zone. 
  • Kids will not be permitted to bring in any personal items. This includes but is not limited to toys, electronics, sippy cups, water bottles, etc.
  • No strollers or bags will be stored in the Kid Zone or Youth Activity Zone. 
  • Team members are required to wear protective face coverings.
  • 50% capacity will be enforced in this area to allow proper social distancing guidelines.
  • By bringing children to the Kid Zone, parents acknowledge their children do not have any symptoms of COVID-19 or any other illness including having a temperature over 100.4 F for 48 hours prior to being at Oxford Athletic Club.
  • During the health screening, staff will inspect the child for signs of illness which includes but is not limited to flushed cheeks, rapid or difficult breathing, fatigue, or extreme fussiness without recent physical activity. ABSOLUTELY NO EXCEPTIONS WILL BE MADE IF A CHILD IS EXPERIENCING ANY SYMPTOMS. 
  • As a safeguard, our team members and the children who use the Kid Zone will have their temperatures checked via Touchless Thermometers.
  • Hourly sanitization of all high-touch surfaces will be conducted. Toys that are difficult to fully sanitize have been removed.
  • Summer Camps will not be available in June, but camp programming will be conducted in July and August.
  • Temporarily Unavailable: Programs, June Summer Camp Programming
Aquatics
  • If you have made a reservation for the Outdoor Pool Area, please enter through the gated outdoor turf area for your check-in screening.
  • Lap swim will be limited to one (1) person per lane and offered by appointment only during Phase I of our reopening.
  • Capacity restrictions will be implemented in all aquatic areas.
  • Hourly sanitization of all high-touch surfaces with EPA-registered, virus-killing disinfectant.
  • Temporarily Unavailable: Towel Service, Lessons/Programming, Hot Tub
Basketball
  • During Phase 1 basketball courts will be used for group classes. No open play or basketball shooting will be allowed.
Tennis Courts
  • Court occupancy consistent with governmental orders and guidelines.
  • Players are required to maintain a safe social distance when entering and exiting a court.
  • For safe social distancing, avoid any physical contact with another player
  • Place personal belongings at least 6 feet apart from another player’s.
  • We recommend players do not change ends between play; or if it is necessary, change ends on opposite sides of the net
  • Make sure to bring your own racquet, tennis balls, water and towel.
  • Ball machine use will not be allowed at this time.
  • To protect members and team members, we will practice social distancing of 6 feet during one-on-one sessions, eliminate any physical contact and masks will be encouraged.
  • Temporarily Unavailable: Towel Service, Racquetball Courts, Cardio Tennis, Group Classes/Programs over 4 people
Squash Courts
  • Court occupancy consistent with governmental orders and guidelines.
  • Phase I Squash Guidelines stipulate solo practices and/or practicing with  member of the same household to limit transmission.
  • Players are required to maintain a safe social distance when entering and exiting a court.
  • For safe social distancing, avoid any physical contact with another player.
  • Place personal belongings at least 6 feet apart from another player’s.
  • Make sure to bring your own racquet, balls, water, and towel.
  • Members will responsible for sanitizing their hands before and after play, and every time they come off the court. 
  • Members will be responsible for sanitizing commonly touched surfaces before and after using the courts.
  • To protect members and team members, we will practice social distancing of 6 feet during one-on-one sessions, eliminate any physical contact and masks will be encouraged.
  • Temporarily Unavailable: Towel Service, Racquetball Courts, Group Classes/Programs
Racquetball Courts
  • Racquetball Courts will not be available in Phase I of reopening. Tennis and Squash Courts will be open at this time.
  • Temporarily Unavailable: Towel Service, Racquetball Courts, Cardio Tennis, Group Classes/Programs over 4 people
WIFI Lounge
  • There is an occupancy limitation on this area. Please abide by these restrictions.
  • Team members will be enforcing social distancing and occupancy limitations.
  • Frequent cleanings of commonly touched surfaces will occur.
Golf Simulator Lounge
  • During Phase I of reopening, the Golf Simulators will be used for Private one-on-one lessons only. No small group training, leagues, or parties at this time.
  • To schedule a private golf lesson with our instructor, please email mvsgolf@oxfordathleticclub.com
  • Team members will be enforcing social distancing and occupancy limitations.
  • Frequent cleanings of commonly touched surfaces will occur.

Protect Yourself & Others

While enjoying our clubs, please follow the current CDC guidelines about how to help prevent the spread of the COVID-19 virus:

  • Wash your hands vigorously and frequently
  • Use a hand sanitizer that’s at least 60% alcohol
  • Keep 6 feet apart from other people
  • Avoid touching your face
  • Masks and gloves are encouraged but not required
  • Avoid contact with people who are sick
Stay Home if You are Sick

Remember that COVID-19 may be spread by people who are asymptomatic. But if you have a fever, a cough, shortness of breath or even just feel a little run down, don’t take a chance—stay home.

Help Boost Your Immune System

Now more than ever, it’s essential to prioritize our health by helping our bodies better fight and recover from illness.

  • Get at least 20 minutes a day of exercise to prime the immune system, help combat bacteria and viruses. Even low-intensity exercise like going for a walk or slowing down with yoga or meditation helps by reducing stress.
  • Eat a nutrient-dense diet comprised of whole foods like meat, vegetables, fruits, nuts and whole grains while avoiding sugar, refined grains, processed or packaged foods.
  • Get at least 7 to 8 hours of sleep a night to help allow your body time to perform preventive maintenance, which helps bolster the immune system.
  • Spend time outdoors to help naturally boost your vitamin D levels and/or consider supplementing with vitamin D + K2.
  • For consumer educational purposes only and does not constitute medical advice, care, diagnosis, or treatment and is not intended to be a replacement or substitution for the medical advice, care, diagnosis, or treatment from a licensed medical practitioner.

Membership

We will begin charging membership dues on Friday, June 5, 2020. All members will be prorated for the first four days of the month that the club is unavailable.

This has been a difficult time and we know how important it is for our members to have the confidence and peace of mind that they are returning to the safest environment possible. If you need a little more time before coming back, we understand.

If you are not ready to return to Oxford, please contact one of our member services representatives today to learn more about your options.