Position Title: Boxing Instructor/Group Fitness Classes

Department: Fitness

Reports to: Group Fitness Manager

Supervision Received: Direct

Status: Part-time, Hourly

Summary

We are looking for fun, positive, energetic and personable Boxing Instructors for our Group Fitness Classes in our state-of-the-art studio designed for boxing enthusiasts. We are looking for someone that has experience leading small group or group training classes, who has a passion for fitness and has the ability to motivate members through a fast paced, high-energy workout.

Job Duties

• Report to the Group Fitness Manager and follow strictly their guidelines and the orientations at all times.

• Individual must demonstrate the ability to confidently lead our group training classes by following our structured workout programs.
• Ability to create a positive, upbeat and energetic studio environment while multi-tasking.
• Excellent communication and customer service skills.
• Ability to verbally and visually correct exercise and striking form to educate members and prevent injury.
• Must physically be in condition to properly perform all exercises and movements.
• Create relationships with potential, new, and current members so that they feel at a part of our Oxford Athletic Club community.
• Gain new business through member promotion, referrals, and the use of guest passes.
• Being aware of current membership promotions, workout challenges, nutritional challenges and events being planned at Oxford Athletic Club.
• Ability to create class programming designed to engage and challenge members of all fitness levels.

Education & Training:

• Boxing: 1 year minimum
• Teaching: 1 year minimum
• Current NCCA Accredited Group Fitness or Personal Training Certification
• High School Diploma or GED
• Must hold and maintain CPR and AED certifications

Work Experience:

• Group Boxing Instruction experience required

Skills & Abilities:

• Ability to guide and motivate clients
• Available to work flexible hours
• Excellent communication skills

Working Conditions:

• Physical stamina and mobility including ability to reach, kneel, and bend
• Ability to lift, push, and pull required load (usually about 30lbs.)

Compensation:

• Part-time, non-exempt status
• Complimentary Employee Club Membership (*must maintain 15 hours per week)

Position Title: Tennis Instructor

Department: Tennis

Reports to: Tennis Manager

Summary

Oxford Athletic Club is the most extensive private health and fitness club in the Pittsburgh area and is nationally recognized by International Health, Racquet, and Sports Associations (IHRSA) for excellence. Responsibilities include teach tennis skills in a positive and progressive manner, instill enjoyment of the game, teach etiquette and rules, demonstrate & lead tennis drills & games, and set up & tear down equipment.

Job Duties

• Lead by example and promote the Oxford Athletic Club core values.
• On court instruction of private and group lessons for all ages and levels.
• Assist the Tennis Manager with organizing play and lesson schedules
• Administer drills and games to make the instruction time fun as well as advancing tennis knowledge, skill, and technique.
• Maintain an organized lesson schedule.
• Ensure students are enjoying the lessons and the lessons are adapted based on the needs of the student with the goal that they will continue developing and enjoying the game of tennis.
• Know current merchandise and actively promote sales of merchandise to members and guests.
• Assist with routine court maintenance responsibilities as needed (brush, line, water) and have basic understanding of court watering system.
• Complete any other tasks as assigned by the Tennis Manager

Education & Experience:

Three years of college level and/or professional playing experience required. USPTA or PTR coaching certification recommended unless ATP/WTA playing experience. Proficient playing and teaching skills required. General knowledge of retail and court maintenance preferred.

Skills & Abilities:

• Strong organizational, communication, and customer service skills required. Must be proficient at the game as a former player. Must be flexible and have exceptional interpersonal skills. USTA rating 4.5 or higher.

Working Conditions:

• Equipment to be used: Must be able to operate computer and other routine office machines. Racquets, balls, teaching equipment, court maintenance equipment including hydraulic court rolling machine.

Typical Physical Demands:

Position required to be physically fit as strenuous teaching activity can occur for long periods of time (4 to 8 hours) under high temperature conditions including walking, running, standing, bending, pushing, pulling and lifting. Court maintenance can include heavy lifting up to 50 pounds. Requires a normal range of hearing and vision. Requires manual dexterity sufficient to operate standard office, retail and tennis equipment. Requires the ability to function professionally in an environment that is both physically and mentally challenging.

Compensation:

• Competitive commission structure

Position Title: Front Desk Supervisor Morning Opener

Department: Front Desk

Reports to: Front Desk Supervisor

Supervision Received: Direct

Status: Part-time, Hourly

Summary

The front desk supervisor is in charge of supervising day-to-day front desk activities. They ensure the front desk tasks are done correctly and provide support for the front desk employees. Front desk supervisors must follow strict company protocols, uphold their staff to the same protocols and make prompt decision in case of issues. This supervisor position is an Opener position and will be required to work the opening shift from 4:30a-9:30a, 4-5 days a week.

Job Duties

• Opens the Club 4-5 days per week
• Completes First Aid / CPR Certification within 90 days of start date.
• Uses time clock to clock in and out for every shift.
• Comes to work in proper uniform as per the current uniform policy. Name tag is to be worn.
• Exhibits a “Member Friendly and Member First” mentality and ‘actions without excuses’.
  • Answers telephone promptly with appropriate greeting
  • Greets all members who enter the front door.
  • Maintains a visible presence during shift.
  • Personal cell phone use is not permitted while on duty.
• Provide a high level of personalized attention to members. Staff on duty should be constantly monitoring the area and making eye contact with members.
• Provide keys to lockers for members/guests.
• Create front desk staff schedule, operate front desk equipment and process customer requests.
• Be able to stand for 5-6 hours per shift.
• Monitors check-in process to insure only active members and their guests are accessing the facility.
• Maintains an exceptionally clean work environment around the front entrance of the Club, around the computers, countertops and front desk area.
• Assists with and promotes special events and programs to the Club Membership by keeping current with Club events, flyers and meeting information.
• Resolves any Member issues through effective customer service skills and by referring issue to the appropriate manager. Contact Front Desk Supervisor or Manager on Duty (MOD) if unsure of how to resolve a situation.
• Enforces current OAC Club and departmental policies by keeping current with changes and utilizing effective communication skills.
• Performs first aid and emergency responder techniques by maintaining CPR/AED and First Aid Certification. Must be aware of appropriate emergency response.
  • contact MOD immediately in case of emergency
  • contact management on site to inform them of emergency as soon as possible
• Attends scheduled departmental meetings and educational training sessions.
• Supports supervisors and fellow staff in providing quality programs and services to our Members as well as incorporating an atmosphere where we are constantly striving to exceed one’s expectations.
• Completes all other tasks as assigned by Department Supervisor, Director, or Club Managers.

Education & Training:

• High School degree or GED
• Current CPR and First Aid Certification preferred
• Basic computer knowledge
• In-house training on policies and procedure as provided by management

Work Experience:

• Retail or customer service-based employment

Skills & Abilities:

• Needs to be energetic, enthusiastic and pleasant. Must be able to work independently and possess an outgoing personality. Maintain a professional manner, discretion, and appearance. Excellent verbal / written communication and promotional skills are necessary. Grasp new and existing procedures while working in a potentially stressful environment.

Working Conditions:

• Physical stamina and mobility including ability to reach, kneel, and bend
• Ability to lift, push, and pull required load (usually about 30lbs.)

Compensation:

• Part-time, non-exempt status
• $12.00/hr
• Complimentary Employee Club Membership (*must maintain 15 hours per week)

Position Title: Kitchen Manager

Department: Kitchen

Reports to: General Manager

Supervision Received: Direct

Status: Full-time, Salary

Summary

The Kitchen Manager will oversee the daily operations of our establishment’s kitchen staff. Responsiblities include overseeing food preparation, ordering supplies, scheduling shifts and monitoring inventory levels.

Job Duties

1. Assures that effective training for new staff and professional development activities for experienced staff are planned and implemented. (Develops on-going professional development and training programs for food production, service and bar production/service personnel)
2. Helps plan and approves external and internal marketing and sales promotion activities for the department
3. Monitors purchasing and receiving procedures for front of the house products and supplies to ensure proper quantity, quality and price for all purchases
4. Develops operating budget for department outlets. After approval, monitors and takes corrective action necessary to help assure that budget goals are attained
5. Assures that all standard operating procedures for revenue and cost control are in place and consistently utilized
6. Order materials, supplies and ingredients based on demand
7. Supervise kitchen employees and organize food orders
8. Oversee the food preparation and cooking process
9. Recruit and train kitchen employees in designated stations
10. Monitor inventory levels and perform weekly inventory assessments
11. Work with the restaurant manager to price and change menu items
12. Scehdule work shifts for the employees
13. Store all food products in compliance with health and safety regulations
14. Ensure the kitchen is clean and organized
15. Maintain weekly and monthly cost reports

Education & Training:

• Bachelor’s Degree in Restaurant Management or certification from culinary school
• In-depth knowledge of kitchen health and safety regulations
• In-house training on policies and procedure as provided by management

Work Experience:

Minimum of 5 years’ experience in a similar role

Skills & Abilities:

• Ability to work well in a stressful and fast-paced environment
• Excellent problem-solving and conflict management abilities
• Basic computer skills
• Outstanding communication and organizational skills
• Knowledge of a wide range of recipes
• Flexibility to work during evenings and weekends

Position Title: Personal Trainer

Department: Fitness

Reports to: Director of Fitness

Supervision Received: Direct

Status: Part-time, Hourly

Summary

Our Personal Trainers are experts in fitness training and work with our members to reach their exercise and wellness goals. Personal trainers assess their customers’ bodily strengths and weaknesses and create customized workout plans. They provide physical and mental guidance and monitor customers' progress on a regular basis. They also make sure that customers don’t get injured while training.

Job Duties

• Talk to members about their goals and introduce them to our personal training packages
• Evaluate clients’ fitness levels and health conditions
• Build individualized exercise programs
• Explain exercises in detail and suggest alternatives if needed
• Monitor progress of clients’ fitness levels
• Explain safe and proper use of gym equipment
• Lead both individual and group training sessions
• Research on new exercise techniques and trends
• Promote the gym’s fitness packages and plans
• Perform CPR and administer first aid in case of emergencies
• Inform clients about on gym safety and hygiene guidelines
• Build a positive and trusting relationship with customers
• Advise customers on how to change nutritional and lifestyle habits as needed

Education & Training:

• High School Diploma; a degree in Kinesiology or Sports Science is a plus
• Personal training or group training certification required

Work Experience:

• 2+ years of previous experience as a personal trainer or group fitness instruction
• Sales experience is a plus

Skills & Abilities:

• Knowledge of various fitness programs, from basic exercises to more challenging training sessions
• Ability to guide and motivate clients
• Available to work flexible hours
• Excellent communication skills
• Certificates in CPR and first aid
• Strong social media presence and skills to create own content to followers to promote brand

Working Conditions:

• Physical stamina and mobility including ability to reach, kneel, and bend
• Ability to lift, push, and pull required load (usually about 30lbs.)

Compensation:

• Part-time, non-exempt status
• Complimentary Employee Club Membership (*must maintain 15 hours per week)

Position Title: Personal Training Manager

Department: Fitness

Reports to: General Manager

Supervision Received: Direct

Status: Full-time, Salary, Exempt

Summary

Oxford Athletic Club is the most extensive private health and fitness club in the Pittsburgh areaand is nationally recognized by International Health, Racquet, and Sports Associations (IHRSA) for excellence.We are currently looking for a full-time Personal Training Manager, who will be responsible for generating monthly training revenues and managing the entire training department including sales, staffing, member results and retention. The Personal Training Manager’s ultimate responsibility is to coach the trainers to success, through programming, sales, and service.

Job Duties

• Serve as a ‘guidance counselor’ to all members of the club, ‘educator and mentor’ for all training staff, and ‘strategist’ for the Club Manager.
• Lead generation including Social Media Marketing, Grass Roots Marketing and B2B Networking.
• Assesses individual performance, provides feedback, and employee recognition
• Makes hiring, promotion, disciplinary, and termination recommendations to the General Manager
• Conducts weekly Personal Training Department and Management meetings
• Manage Personal Trainer schedules.
• Independently make decisions related to high-level customer service.
• Maintain cleanliness and organization of the fitness club.
• Completes payroll and ensures payroll expenses are within budgetary guidelines
• Strategically manage marketing department campaigns to generate leads for the fitness club.
• Lead the personal training team and lead member experience at the Club.
• Follow up on sales leads and build a pipeline of prospective new clients
• Actively participate in community-sponsored events and other outside opportunities to promote the Club
• Network within the fitness industry and other outside industries to drive recognition and interest in the Club
• Provide good member service to members and prospective members and assist in resolving issues that arise.
• Adheres to all Oxford Athletic Club of Wexford personnel policies regarding hours, dress, etc.
• Participates in the Manager on Duty program.
• Attend weekly leadership meetings
• Performs other duties as reasonably assigned by supervisors, managers, senior staff, and the General Manager
• Enforce Oxford Athletic Club policies and procedures.

Education & Training:

• Bachelor’s degree in Kinesiology, Sports Medicine or other related field

Certifications:

• Current CPR, AED and personal training certification(s) are required as is a current nationally recognized certification such as NASM or ACE

Skills & Abilities:

• 5+ years previous sales experience, preferably in the fitness industry
• 3+ years in a management role
• Previous PT experience is preferred in either a fitness facility or private training environment
• Previous experience with fitness club management software
• Superior communication skills (verbal & written) with the ability to connect with people while motivating them to achieve their goals
• Efficiently train Managers, Staff and Personal Trainers.
• Ability to personally generate Personal Training sales.
• Capability to work independently and collaborate with Upper Management.
• Ability to recognize areas of improvement and make changes using good judgment.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Trustworthy and able to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers MS Office, Google, and CRM software.

Working Conditions:

• Physical stamina and mobility including ability to reach, kneel, and bend
• Ability to lift, push, and pull required load (usually about 30lbs.)

Compensation:

• Robust compensation plan for training sold and sessions rendered
• Guaranteed hourly administrative time plus ongoing commissions
• Quarterly bonus opportunities
• Benefits for full-time employees including paid time off
• Complimentary Employee Club Membership

Position Title: Line Cooks

Department: Food & Beverage

Reports to: Restaurant Manager

Job Type: Part-Time

Summary

Oxford Athletic Club is the most extensive private health and fitness club in the Pittsburgh area and is nationally recognized by International Health, Racquet, and Sports Associations (IHRSA) for excellence. Oxford Athletic Club is currently seeking experienced Line Cooks. The restaurant at Oxford are designed with health and wellness in mind and are the cornerstone of the experience for our members wishing to have a completely replenishing, delicious, and healthy meal.

Job Duties

1. Set up stations and collect all necessary supplies to prepare menu for service
2. Prepare a variety of foods; meat, seafood, poultry, vegetable, and cold food items
3. Arrange sauces and supplementary garnishes for allocated station
4. Cover, date and correctly store all bits and pieces and food prep items
5. Notify Kitchen Manager in advance of likely shortages
6. Use food preparation tools in accordance with manufactures instructions
7. Close the kitchen correctly and follow the closing checklist for kitchen stations
8. Maintain a prepared and sanitary work area at all times
9. Keep the work area fresh all through the shift
10. Make sure all storage areas are tidy and all products are stored appropriately
11. Constantly use safe and hygienic food handling practices
12. Returns dirty food preparation utensils to the appropriate areas
13. Assist with all duties as assigned by Kitchen Manager

Work Experience:

• High school diploma or equivalent,
• Familiarity with food service protocol
• Experience working with standards and specifications
• Professional and punctual

Skills & Qualifications:

• Possesses a high energy level combined with strong work ethic.
• Ability to multi-task and handle multiple priorities simultaneously.
• Enjoys working with people in a restaurant setting and understands the importance of creating a pleasant and enjoyable dining experience for every guest.
• Strong desire and passion to excel.
• Must have a thorough knowledge of the English language to effectively communicate with guests, associates, and vendors.

Working Conditions

• Ability to walk or stand for long periods of time
• Ability to lift at least 30lbs

Compensation

• Competitive hourly rates & opportunity for growth
• Shift meals/beverage
• Part time

Position Title: Server

Department: Food & Beverage

Reports to: Restaurant Manager

Summary

We are looking for a competent restaurant server to take orders and deliver them to our guests maintaining and enhancing the quality of our customer service. You will work in close collaboration with colleagues and follow established health and safety standards. The goal is to accelerate our business development by providing customers with a memorable experience.

Job Responsibilities

Serves patrons by providing information to help food and beverage selections; presenting ordered choices; maintaining casual and comfortable dining ambiance.

Job Duties

1. Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
2. Follows steps of service as trained for
3. Follows all opening/closing procedures and adheres to the checklists provided to ensure all steps are taken at the beginning and end of shifts.
4. Roll silverware, setup food stations, set up dining areas to prepare for large parties or next shift
5. Stock service areas with supplies
6. Answer phones to take reservations or to-go orders, greet, seat, and send off guests as they come and go in the restaurant.
7. Inform customers of daily specials
8. Helps patrons select food and beverages by presenting menu; offering beverage selections; suggesting courses; answering food preparation questions.
9. Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
10. Keeps kitchen staff informed by noting timing of meal progression.
11. Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars.
12. Responds to additional patron requirements by inquiring of needs
13. Maintains table setting by removing courses as completed; replenishing utensils; refilling water Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return.
14. Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and accepting payment; returning change or credit card and signature slip to patrons.
15. Contributes to team effort by accomplishing related results as needed.

Work Experience:

• Must have at least 1 year of prior serving experience in a restaurant.
• Must be at least 18 years of age or older.

Skills & Qualifications:

General Math Skills, Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Energy Level, Selling to Customer Needs, Thoroughness, Professionalism, Client Relationships

• Legally be able to serve alcohol
• Willing to work nights and weekends
• Able to move and clean quickly in a fast-paced environment
• Friendly “people-person”; polite and courteous to all patrons
• Works well as part of a team and on individual tasks
• Excellent at verbal communication
• Works well and efficiently under pressure
• High school degree or equivalent preferred
• Physically able to wipe down table tops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop
• Physically able to stand and move during the length of shift; able to bend and kneel through shift
• Must pass background check
• Able to speak English

Position Title: Pool Server

Department: Food & Beverage

Reports to: Restaurant Manager

Summary

Oxford Athletic Club is the most extensive private health and fitness club in the Pittsburgh area and is nationally recognized by International Health, Racquet, and Sports Associations (IHRSA) for excellence. Oxford Athletic Club is currently seeking Pool Servers to provide exceptional food and beverage service to our members and their guests at the outdoor pool area.

Job Duties

1. Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
2. Follows steps of service as trained for
3. Follows all opening/closing procedures and adheres to the checklists provided to ensure all steps are taken at the beginning and end of shifts.
4. Stock service areas with supplies
5. Helps patrons select food and beverages by presenting menu; offering beverage selections; answering food preparation questions.
6. Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
7. Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars.
8. Responds to additional patron requirements by inquiring of needs
9. Contributes to team effort by accomplishing related results as needed.

Work Experience:

• 18 years of age
• Familiarity with food service protocol, with a concentration in fine dining, preferred.
• Experience working with standards and specifications
• Professional and punctual

Skills & Qualifications:

• Legally be able to serve alcohol
• Willing to work nights and weekends
• Able to move and clean quickly in a fast-paced environment
• Friendly “people-person”; polite and courteous to all patrons
• Works well as part of a team and on individual tasks
• Excellent at verbal communication
• Works well and efficiently under pressure
• High school degree or equivalent preferred
• Physically able to wipe down table tops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop
• Physically able to stand and move during the length of shift; able to bend and kneel through shift
• Must pass background check
• Able to speak English

Working Conditions

• Ability to walk or stand for long periods of time
• Ability to lift at least 30lbs

Compensation

• Competitive hourly rates, tips & opportunity for growth
  • $9.00/hr plus tips
• Shift meals/beverage